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Outsourcing Advertising Review in Practice: Scope, the Premiums and Representations Act, the PMD Act, and How Fees Are Set

Hello, I'm Noriaki Asato, Representative Attorney at LegalAgent.

The launch date for a new landing page (LP) is approaching, and the marketing team sends legal a screen that is nearly finished. It is full of claims such as "No. 1 in customer satisfaction," "for a limited time only" and "recommended by experts," but the survey forms, comparison conditions and campaign design documents sit in a separate folder, and no one can tell which document supports which claim. Completing a review from this starting point before the placement deadline is a heavy burden for in-house legal and outside counsel alike.

Outsourcing advertising review is more than having someone proofread the ad copy at the last minute. It is a service in which you share the target media and the basis for each claim, along with the details of the product or service, the publication period and how much room there is to revise, and receive back an organized analysis of the legal issues you need to decide whether to run the ad. By setting the scope of the request and the deliverables in advance, you can improve not only the review of individual ads but the entire internal flow from ad production through legal review.

What Advertising Review Work Can Be Outsourced

Advertising review is not limited to the copy on LPs and banners. You decide the scope of review to include the whole series of representations a consumer sees before applying, the entry conditions of campaigns, the instructions given to influencers, and the basis for comparisons and testimonials.

Subject Main points checked Example deliverables
LPs and service sites Claims about effectiveness, quality and price; disclaimers; application conditions; correspondence with supporting evidence Risk assessment for each expression, proposed revisions, proposed notes
Banners, social media and video Emphatic expressions in limited display space, consistency with the landing destination, relationship between audio and on-screen text Comments by medium, replacement copy
Campaigns Whether items qualify as premiums, entry conditions, campaign period, how winners are selected, announcement content Design review memo, proposed revisions to entry terms
No. 1 claims, comparisons and testimonials Who conducted the survey, comparison targets, survey timing, population, distinction between individual impressions and general effects List of required materials, display conditions, proposed notes
Influencers and affiliates Clear disclosure that the content is advertising, posting instructions, prior review, procedures for revision and removal Posting guidelines, contract clauses, approval flow
Internal review system Request intake, required materials, review deadlines, classification of minor matters versus matters requiring escalation Checklists, intake forms, review playbook

When making a request, include in the deliverable conditions not only a conclusion of "lawful or unlawful," but also how far the expression must be revised before it can be judged acceptable to run. Simply deleting high-risk expressions forces the marketing staff to rebuild a different claim from scratch. If the reason for the revision, an alternative expression, and the supporting materials that would provide a basis for judgment if added are gathered in the same comment, the production staff can reflect them smoothly in the next version.

That said, an advertising review provider does not automatically take on sales strategy planning or creative production. Confirming the legally permissible range and writing copy that actually generates a response rest on different expertise. When deciding the scope of outsourcing, it is important to divide in advance who handles which parts of the process, from legal review of the expression to proposing alternatives, reflecting them in the production materials, and final submission.

Review Under the Premiums and Representations Act and Supporting Evidence

In advertising review under the Premiums and Representations Act, you check not only the finished display screen but also the supporting evidence for that representation as a single set. The Consumer Affairs Agency's overview of representation regulation (Japanese) identifies as regulated representations those that indicate the quality, standards or other aspects of goods or services to be significantly superior to what they actually are (misleading representations of superiority), and those that would cause general consumers to mistakenly believe that the price or other transaction terms are significantly more advantageous than they actually are (misleading representations of advantageousness).

For example, with phrases such as "fastest in the industry," "No. 1 in client adoption" or "50% off the regular price," the shorter and stronger the claim, the more easily its underlying conditions drop out of the screen. What is the comparison target for "fastest"? What population and timing did the No. 1 survey use? Is there a record of continuous sales at the regular price? In review practice, each sentence in the ad draft is matched one by one against survey reports, price lists, sales histories and the like.

It is not enough for supporting evidence simply to be stored within the company. As the Consumer Affairs Agency's Q&A on representations (Japanese) indicates, for a representation of effectiveness or performance to be recognized as having a reasonable basis, both of the following are required: the content must be objectively substantiated, and it must correspond appropriately to the effectiveness or performance represented. It cannot be said that testing by an outside body is always legally required, but where the test conditions differ from the actual usage environment, where an evaluation claims to be based on user experience but the respondents have not used the product, or where the criteria for selecting comparison targets are unclear, the mere existence of materials cannot justify the representation.

For No. 1 claims as well, you look at the design of the survey itself rather than fixating on the ranking figure. In its survey report on No. 1 representations (Japanese), the Consumer Affairs Agency points out problems with representations based on surveys not grounded in objective facts and on impression surveys not accompanied by actual use. Even when a survey is outsourced to an outside research firm, the consistency between the ad copy and the survey items, how comparison targets were selected, the respondents' attributes and the survey timing are matters the advertiser itself must check.

In practice, an effective method is to assign an evidence number to each claim in the ad draft and give the corresponding supporting material the same number. When the wording changes in the next version, you can immediately trace which materials need to be rechecked. Compared with sending only the display screen to the provider and then supplying supporting materials piecemeal, sharing a correspondence table from the first round makes it easier to reduce the back-and-forth of review.

Stealth Marketing and Managing Posts

For campaigns that use influencers or affiliates, review cannot be completed simply by looking at the wording on the posted screen. You check whether the advertiser was involved in deciding the content of the representation, whether money or goods or services were provided, what instructions were given to the poster, and whether the representation allows general consumers to clearly recognize it as advertising.

Since October 1, 2023, stealth marketing has been designated as an unfair representation under the Premiums and Representations Act. The Consumer Affairs Agency's guidance on stealth marketing regulation (Japanese) states that representations that are advertising but that general consumers cannot tell are advertising are subject to regulation, and the Agency's Q&A (Japanese) explains that the party subject to the regulation is the advertiser that was involved in deciding the content of the representation.

Accordingly, merely telling posters orally to "please include a PR label" is insufficient in practice. Not every gifting campaign automatically falls under the regulation, nor is it the case that simply attaching a hashtag is sufficient for any representation. The standard is the impression a general consumer receives from the advertisement as a whole. Examples of practical measures include incorporating disclosure rules into the engagement contract, receiving draft posts in advance for review by the advertiser or agency, and saving and recording the posted screens after publication. For video, you check where the advertising nature is conveyed: at the beginning, in the description field or in on-screen text partway through. For campaigns spanning multiple posts, you check whether each post can be identified as advertising even when viewed on its own.

Give the provider the draft posts along with the request letters and contracts, and also share the consideration provided and the history of revision instructions. Without knowing the degree of involvement, it is difficult to assess legally whether the post constitutes the advertiser's representation. For ongoing campaigns, in parallel with checking individual posts, compile prohibited expressions and mandatory disclosures into guidelines. At the same time, designate an approver and record a contact for requesting removal in an emergency. Note that even when review is entrusted to outside counsel or others, the advertiser's legal responsibility for the representation remains.

The Boundary Between the PMD Act and Industry-Specific Regulation

For advertising of cosmetics, pharmaceuticals and similar products, medical devices and health-related services, review cannot end with the Premiums and Representations Act alone. Article 66 of the Act on Securing Quality, Efficacy and Safety of Products Including Pharmaceuticals and Medical Devices (PMD Act) (Japanese) prohibits any person from making false or exaggerated advertisements, whether express or implied, regarding the name, manufacturing method, efficacy, effects or performance of pharmaceuticals and similar products. Paragraph 2 of the same Article also regulates expressions of endorsement by physicians and other experts.

The first point to check here is the legal classification of the product or service. Even representations concerning the same "skin," "sleep" or "fatigue" are subject to different regulations and different permissible ranges of expression depending on whether the product is an ordinary cosmetic, a quasi-drug, an approved medical device, or an ordinary health food or online service. You confirm whether the product requires approval or certification or is a notified product, and check the scope of permissible efficacy and effects. You then compare the product packaging with the sales page and evaluate the representations, including testimonials and expert comments. Advertising pharmaceuticals or medical devices that require approval before such approval is obtained is prohibited by Article 68 of the same Act. However, whether Article 66 applies to health foods or services is determined individually according to the product category and the content of the representation.

When requesting general advertising review, a realistic design is to cover misleading representations, supporting evidence and disclaimers under the Premiums and Representations Act, and to switch to specialist review for parts that go into product classification or approval scope under the PMD Act. The Ministry of Health, Labour and Welfare publishes its advertising regulations for pharmaceuticals and similar products (Japanese) together with the Standards for Proper Advertising of Pharmaceuticals and Similar Products (Japanese). Because the 2017 notice of comprehensive revision expressly states that the previous notice was abolished, you should also confirm which version of the standards you are referring to. Before obtaining a quote, align with the provider on what scope it handles and at what stage it hands over to a specialist.

Financial products, food labeling, medical advertising, job postings, real estate and other fields each have their own industry-specific regulations. If you simply say "check it under the Premiums and Representations Act" when outsourcing advertising review, review under the relevant industry laws may fall outside the scope of the request. Share an overview of the product or service, the licenses and permits held, the target customers and the application flow, and carry out the sorting of applicable laws itself at the initial stage.

Materials Needed Before Outsourcing and the Review Flow

Advertising review reduces rework more effectively when checks are inserted at milestones in the production process than when the finished ad is sent only once. A natural flow is to check the claims and supporting evidence at the planning stage, check the legibility and placement of text after the design is applied, and finalize the last version before submission. Notes and disclaimers in particular, even if written in the draft, are prone to problems on the actual screen such as being too small, being displayed too briefly or being too far from the emphasized part.

Material category What to share when making the request Use in review
Ad materials LP URL or screens, banners, videos, social media posts, newsletters, landing destinations Check the overall impression received by consumers and consistency across media
Product and service information Specifications, price, contract period, cancellation terms, licenses and permits, sales region Match the represented content against actual transaction terms
Supporting evidence Test results, survey reports, sales histories, adoption records, price histories Verify the basis for effectiveness, comparison, No. 1 and discount claims
Campaign design Publication period, target audience, media, campaign entry conditions, what posters are asked to do Determine the applicable regulations and scope of review
Production information Planned publication date, last date revisions can be made, person in charge, method of replacement after legal approval Determine the return deadline, version control and final approval procedure

When requesting review, state the version number and planned publication date. If, after reflecting the provider's comments, it is unclear which parts were changed, the final review must be redone from scratch. Separate a comparison version showing the revised parts from a clean version for publication, and manage the file subject to final approval as a single designated file.

Also agree on the return format in advance. For an LP, comments on screen captures; for a manuscript, tracked changes in Word or a spreadsheet; and for video, comments by timecode are formats that are easy to use in practice. If the provider clearly indicates the level of risk, whether a revision is mandatory, and whether an expression can be retained by adding supporting evidence, it becomes easier for the marketing side to decide the priority of revisions.

On the internal intake form, record the ad materials, product overview and supporting evidence, as well as the publication media and date, the person in charge and the past review history. By setting criteria, such as checking routine representations with an internal checklist and escalating matters involving No. 1 claims, new product categories, influencer campaigns or industry-specific regulation to outside counsel, you can avoid the inefficiency of placing the same burden on every ad.

How Fees Are Set and How to Choose a Provider

The cost of advertising review is not necessarily set uniformly by character count alone. Even for a single LP, a minor wording revision for an existing service and a new product page containing numerous effectiveness claims, comparisons and a campaign differ both in the volume of materials to check and in the range of regulations to consider.

In a quote, the volume of materials is gauged from the target media and number of pages, the length of videos and the number of claims to be checked. Whether the supporting evidence is complete, and whether the work includes campaigns or influencer initiatives, also affects the amount of analysis. In addition to the scope of coverage for industry-specific regulations such as the PMD Act, tell the provider the number of rounds of revision review and the deadline for placement, and then receive the quote. Where the engagement includes not only review of individual matters but also preparing internal intake forms, checklists and a review playbook, internal interviews and review of past cases are also included in the scope of work.

Spot requests are suited to matters with a clearly defined subject and deadline, such as the launch of a new product or a large campaign. Ongoing engagements, on the other hand, suit companies that publish multiple LPs, social media posts and banners every month and for which explaining the premises of their products and services from scratch each time is a significant burden. If past judgment criteria are accumulated within the company through ongoing engagements and the company becomes able to judge similar expressions in-house, outside requests can be narrowed down to high-risk matters.

LegalAgent's Advertising Review

At LegalAgent, for LPs, banners and social media posts, as well as campaigns and influencer initiatives, we match claim wording against supporting evidence and return a risk assessment for each expression, proposed revisions and proposed notes. For matters with a large volume of material, we use our AI Agent to extract expressions that may raise issues and places where supporting evidence is needed, and our attorneys take responsibility for judging applicability of the Premiums and Representations Act and stealth marketing regulation and for the final revision policy. Using AI does not automatically guarantee legality; our attorneys confirm the basis and conditions of application before responding.

Beyond individual advertising review, we also help establish internal checklists, review flows and escalation criteria. Where specialized analysis of industry-specific regulation such as the PMD Act or food labeling is required, we clarify the boundary with general advertising review and then hand over to review in the relevant field.

You can find specific service details and required materials on our Advertising Review page. If you would like to retain review criteria within your company, see Legal Playbook Development; if you would like to entrust day-to-day legal work including advertising review on an ongoing basis, we also accept inquiries through Legal Outsourcing.

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