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Education and School LegalFrom course contracts and terms of use to minors' learning data and records of dealings with parents, our attorneys put them in order to match how you actually operate.

Free consultation Why LegalAgent
Response time
1 business day*
First consultation
30 min free
Scope
Course contracts · Personal data · Internal rules · Dealing with parents

* As a rule, for contract reviews and routine legal questions. For complex or urgent matters we propose a schedule that fits the matter.

Client companies served*

150+

Selected clients shown, in no particular order. * Clients and partners. Not limited to Education and School Legal matters.

KADOKAWA FRONTEO YAMAP ACROVE LAPRAS AVA Intelligence OPTIEUM Biotechnologies ReDelta Concrew LINEA Innovations TECHSUITE YStory

Contracts, data and rules built around minors and parents

In education services, users are often minors, and three parties are involved: the school, parents and students. For cancellation and refunds under course contracts, the collection of learning data and parental consent, contracts with instructors, and the internal rules of school corporations, we compare your current documents with how you actually operate and put them into a form that works on the ground.

  • Release is approaching before consent for learning data is settled
  • Refunds on mid-term cancellation are causing misunderstandings with parents
  • Staff handle strong requests from parents case by case
  • The school corporation's rules do not fit its current operating structure

Why LegalAgent

With LegalAgent, you can put in place terms and practices you can explain to parents

We support the running of schools and education services in three ways: fast answers, fees you know before we start, and deliverables that include explanatory materials for parents and teaching staff.

  1. 01Speed

    Typical law firms3–5 business days

    LegalAgent1 business day, as a rule

    Worked back from your launch or board meeting date

    We answer contract reviews and routine legal questions within one business day as a rule. If the service launch date or the date of the board of directors' meeting is set, we decide the review order from that schedule.

  2. 02Fees

    Hourly billingTotal unknown at the start

    LegalAgentScope and fee set before we start

    Estimates based on the documents in scope and the need for ongoing support

    We ask about the types and volume of documents to review and whether you need ongoing support in dealing with parents, and give you an estimate before we start. Matter-based work is generally on a fixed fee.

  3. 03Deliverables

    • Revised course contracts and terms of use
    • Consent wording for parents
    • Response record format

    Down to record formats, in a form your staff can use

    On top of revisions to terms and contracts, we prepare explanatory materials and consent wording for parents and even response record formats, and reflect them in day-to-day operations.

* Response times are for contract reviews and routine legal questions; they vary by matter.

How it works

The AI Agent organizes the documents; attorneys decide how to obtain consent

The AI Agent organizes your current terms, contracts and rules and extracts the issues; attorneys decide how to obtain parental consent, the cancellation and refund terms, and how to address gaps between rules and practice.

AI Agentdoes the work

  • Maps cancellation terms and the data collected from terms, course contracts and rules
  • Draws on similar terms and templates
  • Drafts revisions and explanations for parents

Attorneysmake the judgment

  • Decide how to obtain parental consent and how to state purposes of use
  • Decide cancellation and refund terms, including their relationship with the Act on Specified Commercial Transactions
  • Take responsibility for the final terms, rules and response policy
ConsultationRevisions and explanatory materials delivered
  1. STEP 01Reviewing the service and school operations

    We confirm the target users, educational content, instructor structure, scope of personal information collected and whether any work is outsourced

    Summary of issues to review and a response policy

  2. STEP 02Reviewing terms, rules and contracts

    We compare the current documents with actual operations and identify inconsistencies in cancellation terms, the handling of personal information and the rules

    Issue list and summary of provisions requiring revision

  3. STEP 03Preparing draft revisions and explanatory materials

    We prepare draft revisions to the terms of use, course contracts, privacy policy and rules, as well as explanatory materials for parents and staff

    Full set of draft revisions and explanatory materials

  4. STEP 04Reflecting changes in operations and follow-up

    We reflect the revisions in operating documents, the consent flow and the response record format

    Documents and record formats in a usable form

  • Attorneys make the final callAn attorney checks every deliverable and takes responsibility for it.
  • Your inputs are not used to train AIOn top of attorneys' statutory duty of confidentiality, we work in an environment where your inputs are not used to train AI.
  • An AI Agent built in-houseOur own engineers develop it. Information Security Policy

Use cases

Common requests and what you receive

Consultations in education need to be organized by their starting point, taking into account the care owed to minors and the realities of how the service is run.

  1. 01

    You need to organize the design for collecting students' learning data in an EdTech service

    If left aloneThe service launches while the scope of parental consent and the management of outsourcing partners regarding minors' personal information remain unclear

    What we doWe review how learning data is collected, stored and provided, and organize the method of obtaining parental consent and the description of the purposes of use

    What you receive
    • Draft privacy policy revisions
    • Consent wording for parents
    • Internal memo on data handling

  2. 02

    You want to review mid-term cancellation and refund terms in course contracts

    If left aloneOperating with vague cancellation and refund terms leads to disputes with parents and more case-by-case handling

    What we doWe review the contract structure and the services provided, and organize the cancellation and refund provisions and explanatory materials

    What you receive
    • Draft revisions to course contracts and terms of use
    • Explanatory materials on cancellation and refunds
    • Internal operating rules

  3. 03

    You want to set a policy for responding to strong requests and complaints from parents

    If left aloneWithout response records, there is no settled explanation or policy when similar requests recur

    What we doWe review the history of past responses and organize how to keep records and the criteria for deciding the response policy

    What you receive
    • Response record format
    • Response policy memo
    • Escalation criteria

  4. 04

    The school corporation's rules do not match actual practice

    If left aloneThe gap between rules and practice makes explanations to the board of directors and supervisory authorities, and the basis for responding to incidents, unclear

    What we doWe compare the current rules with actual operations and identify the provisions that need revision and their priority

    What you receive
    • Draft rule revisions
    • Table mapping rules to practice
    • Explanatory materials for the board of directors

  5. 05

    You want to finalize the contract terms for introducing an EdTech service to schools

    If left aloneIntroduction proceeds while the allocation of responsibility, data handling and data deletion terms upon termination remain ambiguous

    What we doWe organize the contract terms with the school, the scope of data handling and the response upon termination

    What you receive
    • Draft contract for schools
    • Explanatory materials on data handling terms
    • Introduction checklist

Scope of our education and school legal support

For course contracts, personal information, outsourcing contracts and internal rules, we set out what we review and what we deliver.

Terms of use and course contracts
For course contracts and terms of use, we review the contract structure, cancellation terms and refund terms, and organize them into a form that is easy to operate.
  • Reviewing and revising course contracts and terms of use
  • Organizing mid-term cancellation and refund terms
Minors' personal information and learning data
For the collection, storage and provision of students' learning data and grade information, we review the method of obtaining parental consent and the purposes of use.
  • Reviewing the design for collecting and providing learning data
  • Organizing parental consent wording and the use of photos and videos
Contracts with instructors and outsourcing partners
For instructor contracts, service agreements and contracts with EdTech vendors, we review the allocation of responsibility and ownership of rights.
  • Reviewing service agreements with instructors and staff
  • Reviewing contracts with EdTech vendors and outsourcing partners
School corporation rules and records of dealings with parents
We organize the school corporation's internal rules and the records and policies for dealing with parents in line with its actual operating structure.
  • Developing school corporation rules
  • Organizing records and policies for dealing with parents

Our approach

What we focus on in Education and School Legal

In education and school legal matters, we focus on the following perspectives.

  1. 01

    Data and consent design premised on the users being minors

    Beyond the general framework of personal information protection, we review the terms for collecting and providing data in light of obtaining parental consent, how easily explanations can be understood at each age, and the three-way relationship among the school, parents and students.

  2. 02

    Cancellation and refund design reflecting contract structures specific to education services

    Taking into account contract structures specific to education services, such as monthly tuition, annual contracts and pay-per-use, we organize mid-term cancellation and refund terms, including their relationship with the Act on Specified Commercial Transactions, which may apply depending on the contract structure.

  3. 03

    Developing rules suited to how school corporations and private education businesses actually operate

    While taking into account the governance structure and decision-making processes particular to school corporations, we check how things are run on the ground and organize the rules so that they can actually be operated.

  4. 04

    Balancing the recording of dealings with parents against the burden on front-line staff

    To reduce the burden on teachers and staff of judging each request or complaint from parents individually, we organize how to keep records and the criteria for deciding the response policy.

Pricing

Education and school legal fees

Estimates for education and school legal matters vary depending on the service concerned and the range of documents to be reviewed. We consider the following points as we hear about your situation.

How fees are set

Scope and fee agreed before we start

Matter-based work is generally on a fixed fee. For complex or urgent matters, we propose a schedule and an estimate that fit the matter.

First consultation

A free 30-minute online meeting.

You can come to us before your documents are in order. Tell us what you know so far.

Free consultation

What we check before quoting

  • The size and target age group of the service or school concerned
  • The types and volume of documents to be reviewed (terms of use, course contracts, rules and the like)
  • Whether ongoing operational support, such as records of dealings with parents, is needed
  • Whether contracts with outsourcing partners or EdTech vendors need to be reviewed
  • The urgency, such as whether an immediate response to dealings with parents or complaints is needed

Fees vary depending on the range of documents reviewed and whether ongoing support is needed, so we provide an individual estimate after hearing about your matter.

Team & Record

Attorneys who know business practice handle your matters

Contract reviews and drafts
2,000+
Client companies
150+
Startup legal matters
200+
Legal and investment DD
20+

* Approximate figures based on matters handled by our firm; actual figures vary by matter.

Engineers

Shinya Makita and Sota Miya build our product on the same team as the attorneys.

Practical guides to education law

Terms of useHow to Prepare SaaS Terms of Use and a Privacy Policy Before Launch

What goes into the terms of use changes with how fees are calculated, AI features, and how customer data is handled. The privacy policy should also be drafted by checking it against how information is actually acquired and used.

Related practice areas

FAQ

Frequently asked questions

Can we consult you before a matter is put to the school's board of directors or management meeting?

Yes, you can consult us at the review stage before a decision is made by the board of directors or management meeting. Our issue summaries can also be used as materials for explaining matters to the board.

Can we consult you if we have no template terms of use or course contract and operate only on verbal arrangements?

Yes. We will hear about your current verbal arrangements and past disputes, and organize the terms that should be put in writing.

Can you handle a matter in which complaints from parents are ongoing right now?

Yes. We first hear about the current state of the response and its history, and give priority to organizing how to keep records and the policy going forward.

Can a school run by a for-profit company, rather than a school corporation, consult you?

Yes. Whether you are a school corporation or a for-profit company, we review the contract, personal information and rule issues that arise in running services for minors.

Can we also consult you about partnership agreements with local governments or public schools?

Tenders and partnership agreements to which local governments or public schools are parties are handled on the Public Sector and Government Services page. This page covers support for school corporations and private education businesses.

Can we also consult you about labor disputes with teaching and administrative staff?

Labor disputes concerning the employment contracts and work rules of teaching and administrative staff are handled on the Labor and HR page. This page focuses on issues specific to education, such as dealing with parents and developing internal rules.

Can we consult you when introducing a learning support feature that uses generative AI in an EdTech service?

Yes. We focus on issues relating to the handling of learning data and explanations to parents. Where the main issues concern terms of use specific to AI services, please also see the AI Legal Consulting page.

Contact

Tell us about your school or service as it stands

Please share whatever information you have, such as your current terms of use, course contracts, rules or the history of dealings with parents. Even if your materials are fragmentary, we will start organizing matters as we hear about your current situation.

  • A free 30-minute online first meeting
  • You can consult us even if you operate on verbal arrangements without written terms
  • You can consult us about ongoing complaints from parents